Terms of Service

Effective Date: January 1, 2026

Welcome to Tcllka. By accessing, browsing, or purchasing from our website (tcllka.store), you engage in our “Service” and agree to be bound by the following detailed Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these terms carefully before using our website.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. All credit card and payment information is heavily encrypted during network transfers to ensure your financial safety. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

4. Modifications to the Service and Prices

Prices for our premium pet calming solutions, diffusers, and collars are subject to change without prior notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our strictly outlined Return Policy. We have made every effort to display as accurately as possible the colors, features, and specifications of our calming products that appear at the store. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will completely meet your subjective expectations, though we do back our products with a 30-Day Satisfaction Guarantee.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. We reserve the right to limit, cancel, or prohibit orders that, in our sole judgment, appear to be placed by unauthorized dealers, resellers, or distributors without a valid Tcllka wholesale agreement. You agree to provide current, complete, and highly accurate purchase and account information for all purchases made at our store.

7. Third-Party Links

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Tcllka, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the applicable federal and state laws.

10. Contact Information

Questions about the Terms of Service should be sent to us at contact@tcllka.store.