Privacy Policy

Effective Date: January 1, 2026

Your privacy and online security are of the utmost importance to Tcllka. This Privacy Policy details exactly how we collect, use, protect, and handle your personal data when you visit, interact with, or make a purchase from our e-commerce website (tcllka.store).

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.

Personal & Billing Information: When you make a purchase or attempt to make a purchase through the Site, we securely collect necessary details, including your full name, billing address, shipping address, payment processing information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

Device & Browsing Information: As you browse our store, we automatically collect specific information about your device, including your web browser type, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you regarding your order status or respond to your customer support inquiries.
• Screen our orders for potential risk or fraud, ensuring a highly secure shopping environment.
• When in line with the preferences you have shared with us, provide you with targeted updates, educational content, or advertising relating to our new pet calming products.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties solely to help us use your Personal Information, as described above. For example, we use a secure e-commerce platform to power our online store. We also use Google Analytics to help us understand how our customers use the Site. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising at any time by clicking the “Unsubscribe” link at the bottom of our marketing emails.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Data Security

We implement rigorous, industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your personal and payment information during transmission. Tcllka guarantees that we will never sell, rent, or illegally trade your personal data to any third-party marketing companies.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or request the deletion of your data, please contact us by email at contact@tcllka.store.